Why can free users only view up to 3 miles?
Larger search areas increase our map and database costs.
Answers, simplified
Frequently asked questions
Everything you need to know about searching, sharing, and staying safe.
What does “Showing X of Y” mean on the map?
X is the number of items you can see right now.
How can I stay safe during pickup?
Meet in a public or well-lit place when possible.
When does a listing expire?
Listings are temporary by design and usually expire within 48 hours.
Why do I need to be close to mark an item as taken?
To keep the map accurate, OtherTreasure only lets you mark an item as taken when you are nearby.
What kind of item photos should I upload?
Use a real photo of the item, keep the main object clearly visible.
What are the limits for free vs premium users?
Free users can search up to 3 miles (4 km) away and post up to 10 items per day.
How do item notifications work?
In Settings > Notifications, free users can track 1 category.